For growing teams
Off the shared phone and into one inbox.
Your WhatsApp number and your website chat land in one inbox the whole team can answer. Every chat leaves a record in the CRM. Basic covers 3 people for $59 a month.
- In Basic
- CRM
- Helpdesk
- Live chat
Sound familiar?
Three people, one phone and a spreadsheet.
One phone runs WhatsApp
Whoever holds it answers. When they’re off, the chats wait, and nobody else can see them.
Promises live in someone’s head
A late delivery gets a reply, then nothing. There’s no ticket to say it was promised for Friday.
Leads sit in a spreadsheet
Someone copies names from WhatsApp when they remember. Nobody knows which chat became a sale.
The plan that fits
Basic: 3 seats today, room for 10.
CRM, helpdesk, live chat and WhatsApp in one subscription. Add a seat when someone joins. The AI waits until you want it: an AI pack switches it on.
Fits you
Basic
$59
a month
3 seats included, up to 10
Pro
$199
a month
5 seats included, up to 100
Enterprise
Custom
priced with you
No seat cap
In Basic
- CRM: contacts, leads, deals
- Helpdesk, SLAs and surveys
- Live chat and WhatsApp inbox
Basic’s limits
- Contacts
- 2,000
- Website chat widgets
- 1
- WhatsApp numbers
- 1
- Connected mailboxes
- 1
- Knowledge bases
- 1 with an AI pack
- AI tokens a month
- With an AI pack
- File storage
- 5 GB
WhatsApp menu
A menu sends each chat to the right person.
Build the menu on a canvas: buttons, lists and questions that save into the CRM. Warranty goes to whoever does repairs. Orders go to whoever packs them. Test it in the phone preview, then publish.
- English, Bahasa Malaysia and Chinese in one flow
- An after-hours flow that takes a message
- Hand over by skill or team
Helpdesk
A promise to a customer becomes a ticket.
Chats, emails and the support form turn into tickets with a category, a team and an SLA. Before a ticket runs late, the person on it hears first.
- Email from your own Gmail or Microsoft 365 mailbox
- SLA policies in your business hours
- A survey after every resolved ticket
Tickets in our demo workspace with category, team and source: from WhatsApp, the support form, live chat and email.
CRM
The chat becomes a lead by itself.
A new WhatsApp or web chat contact becomes a lead, with the chat linked. Score it, give it an owner and move it to a deal.
- A score from 0 to 100 and a hot, warm or cold rating
- Deals on a board with your own stages
- CSV import for the spreadsheet you have now
Leads from live chat and WhatsApp, each with a score and a hot, warm or cold rating.
When you outgrow Basic
Past 10 people, or ready for the AI? That’s Pro.
Pro starts with 5 seats and goes to 100. It adds the knowledge base, a public help centre and AI answers, with 2,000,000 AI tokens a month. Upgrade any time and pay the difference for the days left.
Questions from small teams
What does Basic include?
CRM, helpdesk, live chat and WhatsApp for 3 people at $59 a month. Each extra seat is $19 a month, up to 10 in all. Basic holds 2,000 contacts, 1 website chat widget, 1 WhatsApp number, 1 mailbox and 5 GB of files.
Can we add the AI on Basic?
Yes. An AI pack adds 1,000,000 AI tokens a month for $20. It also switches on the knowledge base and AI answers, with 1 knowledge base.
Do we need a developer to connect WhatsApp?
No. You connect your number from inside Axonave, through Meta’s own sign-up. Meta bills your WhatsApp account directly, and we add nothing per message.
Can we bring our spreadsheet?
Yes. CSV import takes contacts, leads, accounts, deals and tickets. You see a preview and any errors before anything is saved.
Is it cheaper to pay yearly?
A year costs ten months: $590 for Basic. That’s 2 months free.
Is there a free trial?
Yes. Try Pro free for 14 days. No card needed.
Get your team off the shared phone.
We reply within one business day by email or WhatsApp.