Roadmap
What we’re building next, labelled Planned.
Three things are Planned. We don’t put dates on them, and we don’t sell them before they ship. Anything on this site that isn’t labelled Planned is built and tested today.
Last updated 8 November 2026.
Planned
Not built yet. When one ships, it moves to What’s new with the day it was finished.
- Planned
Instagram DMs in the inbox
Instagram direct messages in the same inbox as your web chat and WhatsApp.
- Planned
Facebook Messenger in the inbox
Messenger conversations in the same inbox, next to every other channel.
- Planned
Broadcasts and WhatsApp campaigns
One WhatsApp template message sent to a list of customers you choose.
How we decide
Founding customers shape what comes next
Our 10 founding customers talk to the people building Axonave directly, and what their teams need next shapes what we build next. Anyone can tell us what’s missing.
Shipped lately
Axonave AI now runs on OpenAI
We moved every AI feature to OpenAI, with the same safeguards in front of it.
Surveys, asked inside the chat
Build your own CSAT, NPS or question-by-question survey, and ask it where the customer already is: at the end of the chat, or after their ticket is resolved.
An AI sales step that books the meeting
Add an AI sales step to a flow. It talks with the lead, asks what your sales team would ask, rates the lead and offers times your team is free.
Questions about the roadmap
When will the Planned items arrive?
We don’t give dates for planned work. When something ships, it appears on What’s new with the day it was finished, and it stops being labelled Planned everywhere on the site.
Can I ask for something that isn’t here?
Yes. Write to sales@axonave.com with what your team needs and why. Founding customers talk to the people building Axonave directly, and what they need shapes what we build next.
Is everything else on the site available today?
Yes. Anything not labelled Planned is built and tested in the product, and you can try it on a 14-day Pro trial with no card.
Tell us what your team needs next
30 minutes. No slides.