For enterprise teams
Every module, no caps. Priced with you.
Enterprise is Pro without Pro’s limits: seats, contacts, WhatsApp numbers, mailboxes and storage. AI tokens are set with you. Tell us your teams and channels, and we send you a price.
- No caps on
- Seats
- Contacts
- WhatsApp numbers
- Mailboxes
- Storage
When Pro is too small
You’ve hit one of Pro’s limits.
More than 100 people
Pro stops at 100 seats. Enterprise has no seat cap.
Many brands or branches
Pro has 3 WhatsApp numbers, 5 website chat widgets and 5 mailboxes. Enterprise has as many as you connect.
A long customer list
Pro holds 50,000 contacts and 50 GB of files. Enterprise has no cap on either.
The plan that fits
Enterprise: the same product, without the caps.
Every module in Pro, on one login. There’s no list price: tell us your seats, numbers and mailboxes, and we price it with you.
Basic
$59
a month
3 seats included, up to 10
Pro
$199
a month
5 seats included, up to 100
Fits you
Enterprise
Custom
priced with you
No seat cap
In Enterprise
- CRM: contacts, leads, deals
- Helpdesk, SLAs and surveys
- Live chat and WhatsApp inbox
- Knowledge base and help centre
- AI answers, Agent Assist, AI sales agent
Enterprise’s limits
- Contacts
- No cap
- Website chat widgets
- No cap
- WhatsApp numbers
- No cap
- Connected mailboxes
- No cap
- Knowledge bases
- No cap
- AI tokens a month
- Set with you
- File storage
- No cap
Channels
Every number, widget and mailbox you need.
Connect a WhatsApp number per brand or branch, a chat widget per website and a mailbox per team. Each number and widget runs its own flow and hands over to its own team.
- Several WhatsApp business accounts in one workspace
- A From picker and a default mailbox
- History by team: each team sees the chats it handled
Teras Home’s inbox: web chat and WhatsApp in one list, with the customer’s record beside the open chat.
Control
Roles, an audit log and masked numbers.
Seven built-in roles, plus your own. An audit log in your workspace. Card, bank and IC numbers are masked before any AI call. Our support team gets in only with a reason, for a set time, and your admins are told.
- PDPA and GDPR: export or erase a customer’s data
- Your workspace’s data kept apart in the data layer
- Secrets encrypted, with key rotation
Teras Home’s AI settings: what is always hidden from the AI, and the platform rules that stay on.
API
Tickets in your own systems, as they happen.
API keys and signed webhooks for tickets. Your systems hear when a ticket is created, assigned or resolved, and can open one themselves.
- Keys with scopes and an expiry, revoked at once
- 13 ticket events, each delivery signed
- Retries for about 24 hours, with a delivery log
ticket.createdhttp
POST /hooks/axonave HTTP/1.1
Content-Type: application/json
X-Axonave-Event: ticket.created
X-Axonave-Delivery: <delivery id>
X-Axonave-Signature: t=<unix time>,v1=<hex>
{
"id": "<event id>",
"type": "ticket.created",
"createdAt": "<time>",
"tenantId": "<your workspace id>",
"data": { "ticket": { … } }
}Not that big yet?
Under 100 seats, Pro has every module.
Pro is $199 a month with 5 seats, AI included. Talk to us when you reach one of its limits.
Questions from enterprise teams
What does Enterprise cost?
There’s no list price. Tell us your seats, WhatsApp numbers and mailboxes in the demo form, and we price it with you.
What has no cap?
Seats, contacts, website chat widgets, WhatsApp numbers, mailboxes, knowledge bases and file storage. AI tokens are set with you.
Is Enterprise a different product?
No. It’s the same Axonave as Pro: every module, one login, one customer timeline. Only the caps change.
Who can see our customers’ data?
Your team, by role: 7 built-in roles plus your own. Axonave support gets in only with a stated reason, for a set time, and your admins are told. Card, bank and IC numbers are masked before any AI call.
Can we bring data from our current tools?
Yes. CSV import takes contacts, leads, accounts, deals and tickets, with a preview and validation before anything is saved.
Can we try it first?
Yes. Try Pro free for 14 days. No card needed. Enterprise is the same product without the caps.
Tell us your seats and channels. We’ll send a price.
We reply within one business day by email or WhatsApp.