One platform vs the stack
The stack tax, worked out for your team.
Pick the tools you pay for today and the size of your team. The calculator adds up their list prices, read on each vendor’s pricing page on 10 November 2026, and puts Axonave Basic and Pro beside them.
The stack tax
Every tool is a login, a bill and a copy of your customer.
Your customers use every channel
A WhatsApp at midnight, a website chat at lunch, an email when it gets serious. Your team answers from four or five tools.
Each tool keeps its own copy
Sales can’t see the complaint. Support can’t see the deal. The bot knows neither, so the customer explains it all again.
You pay to wire them together
Seats in every tool, an add-on for the AI, and the time it takes to keep the connectors working.
Today: separate tools
CRM · Helpdesk · Messaging inbox · Chatbot tool · Knowledge base · AI add-on: each with its own login and its own copy of your customer.
Axonave: one platform
CRM · Helpdesk · Omnichannel Inbox · Chatbot & Flow Builder · AI · Knowledge Base & Help Centre
The calculator
What your tools cost for a year.
One product stands for each tool, with the list price its own pricing page printed on 10 November 2026. Prices are before tax. Change the team size, switch off what you don’t use, and look at a year or a month.
10 people, billed yearly, cheapest first.
Axonave Basic + AI pack
$2,120a year, billed yearly
$59 a month with 3 seats, plus 7 at $19 a seat, plus the $20 AI pack. A year costs ten months.
CRM, helpdesk, live chat, WhatsApp, email and the chatbot, with a 1,000,000-token AI pack: the AI and one knowledge base. Up to 10 seats.
Axonave ProFits what you picked
$3,740a year, billed yearly
$199 a month with 5 seats, plus 5 at $35 a seat. A year costs ten months.
CRM, helpdesk, live chat, WhatsApp, email and the chatbot, plus 5 knowledge bases, the help centre and the AI with 2,000,000 AI tokens a month. Up to 100 seats.
Your stack: 4 tools
$15,588a year, billed yearly
Zendesk Suite Team + Freshsales Growth + respond.io Growth + Zendesk Copilot
- Helpdesk, Zendesk Suite Team. $55 a seat a month billed yearly, or $69 billed monthly, × 10 seats. zendesk.com/pricing$6,600
- CRM, Freshsales Growth. $9 a seat a month, billed yearly only, × 10 seats. Freshsales pricing$1,080
- Messaging inbox, respond.io Growth. $159 a month billed yearly, or $199 billed monthly, with 10 users. respond.io/pricing$1,908
- AI add-on, Zendesk Copilot. $50 an agent a month, billed yearly only, × 10 seats. zendesk.com/pricing$6,000
As of November 2026: read on each pricing page on 10 November 2026. List prices before tax. Not included: Meta’s WhatsApp fees (on Axonave, Meta bills you directly and we add nothing per message), respond.io contacts past the plan’s allowance and Zendesk’s metered resolutions. Prices change, so check before you decide.
One record
Sales and support read the same page.
A new chat or WhatsApp contact becomes a lead with the conversation linked. The ticket, the survey and the deal land on the same customer, so nobody asks for the order number twice.
- Leads with a score and a hot, warm or cold rating
- Deals on a board with your own stages
- One activity timeline per customer
Leads in our demo workspace from live chat and WhatsApp, each with a score and a hot, warm or cold rating.
One inbox
Web chat and WhatsApp in one queue.
Chats from your website and your WhatsApp number arrive in the same inbox, routed by skill. Mail to your connected mailboxes arrives as tickets on the same customer.
- Routing by skill, priority and team
- The bot hands over with the chat so far
- Email from your own mailbox, as tickets
Teras Home’s inbox: a WhatsApp chat the bot answered with a cited article, then handed to an agent.
One knowledge base
The bot answers from your help centre.
Write an article once. Customers find it in the help centre, agents get it beside the chat, and the AI answers from it with a link. No second tool to keep in step.
- Answers only from published articles
- Each answer links the article it used
- Agent Assist drafts from the same articles
The answer arriving on web chat, recorded on the real AI. The article link follows as the next message.
When a stack is the better buy
One product isn’t right for everyone. Keep your tools if one of these is you.
You need only one of the jobs
A team that only needs a CRM pays less on its own: Freshsales Growth is $1,080 a year for 10 people, under Basic’s $1,920.
Your work runs on ready-made apps
Zendesk lists 1,000+ prebuilt apps and integrations. Axonave has an API with keys and signed webhooks, and no marketplace.
You sell on social channels today
Instagram and Messenger are Planned for Axonave, not built yet. If most of your chats start there, a tool that has them today fits better.
Moving from the stack
Records come in by CSV, your mailboxes and WhatsApp number connect from inside Axonave, and your articles import from files or your website.
Questions about the calculator
Which products does the calculator use?
Zendesk Suite Team for the helpdesk, Freshsales Growth for the CRM, respond.io Growth for the messaging inbox and Zendesk Copilot for the AI add-on. We picked them because their pricing pages print a clear price. Your own tools may cost more or less.
Why is there no price for the chatbot?
Both Zendesk Suite Team and respond.io Growth list a bot or AI agent builder in the plan, so adding a separate chatbot price would count it twice.
Why is there sometimes no monthly total?
Freshsales and Zendesk Copilot are sold billed yearly; their pages print no monthly price. When either is on, the calculator shows the year only, rather than guess a monthly figure.
Is Axonave cheaper than a stack?
Not always. With only a CRM, Freshsales Growth is $1,080 a year for 10 people and Axonave Basic is $1,920. With a helpdesk, a CRM and an inbox, Basic is $1,920 and Pro $3,740. Each line says what it includes, so compare what you need.
What isn’t in these numbers?
Tax, Meta’s WhatsApp fees, respond.io contacts past the plan’s allowance and Zendesk’s automated resolutions past those included. On Axonave, Meta bills your WhatsApp account directly and we add nothing per message; more AI is a 1,000,000-token pack for $20 a month.
How current are the prices?
Every number was read on the vendor’s own pricing page on 10 November 2026. Prices change, so check the vendor’s page before you decide.
Can we try Axonave first?
Yes. Try Pro free for 14 days. No card needed.
See the one-login version.
We reply within one business day by email or WhatsApp.