respond.io alternatives
respond.io alternatives, read on their own pricing pages.
Five products WhatsApp-first teams look at next to respond.io, one of them ours. For each: who it fits, what it costs where the page prints a US dollar price, and what to check before you move. Read on each vendor’s own page on 10 November 2026.
- In every Axonave plan
- Live chat
- Helpdesk
- CRM
The short answer
Which one to look at first
You sell on WhatsApp and run broadcasts
Wati lists a product catalog, abandoned-cart messages for Shopify stores, order templates and broadcasts from its first plan.
You connect a lot of tools
SleekFlow Pro lists Shopify, Google Sheets, Zapier, Make and Facebook Lead Ads; Premium adds HubSpot and Zoho.
The chat is your shop counter
Zaapi’s homepage says you can create orders during conversations, and Pro connects Shopify and HubSpot.
You need a full helpdesk and many apps
Zendesk lists 1,000+ apps, with SLAs, CSAT and a portal on Suite Professional.
Chats turn into tickets and deals
Axonave adds tickets with SLAs, a deals pipeline, surveys and a help centre to the WhatsApp inbox, on one customer record.
The alternatives, one by one
Prices are list prices before tax, read on 10 November 2026. Where a page shows no US dollar price, we say so instead of converting.
WhatsApp team inbox and broadcasts, with the Astra AI agent
Wati
Shops and teams that sell on WhatsApp, run broadcasts and keep the CRM they already have.
Its pricing page showed us ringgit, so no price is quoted. Growth includes 3 users and Pro 5. WhatsApp message charges are billed separately, per message.
Where it’s strong, on its own pages
- Broadcasts: 15,000 a month on Growth, unlimited on Pro
- A product catalog, abandoned-cart messages for Shopify stores and order templates
- CRM and shop connections: 2 on Growth, 5 including HubSpot on Pro, Salesforce on Business
Check before you choose
- No ticketing, knowledge base or help centre on its pricing page; the SLA it names is its own support
- Pipeline management is on Business, its custom-priced plan
- AI: 1 Astra agent and 2,000 credits a month on Growth
Multi-channel inbox with an AI agent
SleekFlow
Teams answering on several messaging apps who need the inbox to feed many tools.
Its pricing page showed us ringgit, so no plan price is quoted. Pro includes 3 users and 3 channels, Premium 10 and 10. Extra AI credits are US$20 per 5,000.
Where it’s strong, on its own pages
- Pro lists Shopify, Google Sheets, Zapier, Make and Facebook Lead Ads; Premium adds HubSpot and Zoho
- Broadcast campaigns and a flow builder from Pro
- Premium’s AI agent adds real-time web search to your files and pages
Check before you choose
- A ticket system is listed without a plan we could read: ask SleekFlow
- No deals pipeline on its pricing page; a lifecycle board instead
- CSAT scoring is a paid add-on
Social-commerce inbox for online sellers
Zaapi
Online sellers who take orders in the chat and sell through marketplaces and their own shop.
Its prices show a dollar sign with no currency code, before Thai VAT, so none is quoted. Every plan includes 3 seats. AI messages are bought separately.
Where it’s strong, on its own pages
- Orders created during the conversation, from its homepage
- Pro connects Shopify and HubSpot; Advanced adds webhooks and an open API
- Marketplace and shop channels in the same inbox
Check before you choose
- No ticketing, SLA policies, deals pipeline or surveys on its pages
- Automation flows start on Pro
Helpdesk and messaging suite
Zendesk
Teams that need a full helpdesk with a large app marketplace, more than a messaging inbox.
Suite Team $55 an agent a month billed yearly ($69 monthly), Suite Professional $115 ($149). Automated resolutions past those included are $1.50 to $2.00 each.
Where it’s strong, on its own pages
- 1,000+ prebuilt apps and integrations
- SLAs, CSAT and a customer portal on Suite Professional
- A long record with support teams
Check before you choose
- No CRM or sales pipeline in any plan on its pricing page
- WhatsApp’s plan isn’t clear on the page: ask Zendesk
- Copilot is $50 a seat a month, billed yearly
WhatsApp inbox, helpdesk and CRM in one product
AxonaveOurs
Teams whose WhatsApp chats turn into delivery claims, repairs and sales that need an owner and a deadline.
Basic $59 a month with 3 seats, extra seats $19; Pro $199 with 5 seats, extra seats $35. Yearly billing costs 10 months. Meta bills WhatsApp messages to your own account.
Where it’s strong
- Tickets with SLA policies, a customer portal and surveys asked inside WhatsApp, on every plan
- Leads with a score and a deals pipeline on the same record as the chat
- Meetings booked in the chat, in Axonave’s own calendar
Check before you choose
- Broadcasts, Instagram and Messenger are Planned, not built
- No shop tools or order taking in the chat
- An API and signed webhooks, no app marketplace
10 people, one year
What 10 people pay for a year.
List prices from each pricing page on 10 November 2026, billed yearly, before tax, for the same 10 people, cheapest first. respond.io prices the workspace with users included, so its extra users are added at the monthly price its page prints. Each line says what it covers.
respond.io Starter
$948 a year for the workspace with 5 users, plus 5 users at $12 a month each.
Where you are today, for reference. A team inbox with AI Assist and basic reports. Broadcasts, workflows and AI agents start on Growth.
$1,668a year, billed yearlyor $159 a month, billed monthly
respond.io Growth
$1,908 a year for the workspace with 10 users, enough for the team.
Adds broadcasts, workflows, AI agents, Zapier, Make and a developer API. No ticketing, SLA policies, deal pipeline or knowledge base on its pricing page.
$1,908a year, billed yearlyor $199 a month, billed monthly
Axonave Basic
$590 a year with 3 seats, plus 7 seats at $190 a year each.
CRM, helpdesk, live chat, WhatsApp and email on one login. No knowledge base or AI until you add an AI pack.
$1,920a year, billed yearlyor $192 a month, billed monthly
Axonave Pro
$1,990 a year with 5 seats, plus 5 seats at $350 a year each.
Everything in Basic, plus the knowledge base, the help centre and the AI, with 2,000,000 AI tokens a month.
$3,740a year, billed yearlyor $374 a month, billed monthly
Zendesk Suite Team
Suite Team $55 a seat a month, billed yearly, × 10 seats.
Messaging, live chat and email tickets with a help centre, priced by the seat. SLAs, CSAT and the portal are on Suite Professional. 5 automated resolutions a seat a month, then each. No CRM.
$6,600a year, billed yearlyor $690 a month, billed monthly
Wati, SleekFlow and Zaapi aren’t on the bars
Wati’s and SleekFlow’s pricing pages showed us ringgit, and Zaapi’s shows a dollar sign with no currency code. We don’t convert or guess, so their cards above compare features only.
- respond.io Growth: $12 per 100 monthly active contacts past the plan’s allowance.
- Zendesk: automated resolutions past those included are $1.50 each committed or $2.00 pay-as-you-go.
- Axonave: Pro includes 2,000,000 AI tokens a month; an AI pack of 1,000,000 is $20 a month, on Basic too.
- WhatsApp messages: Meta bills your WhatsApp account at its own rates. Axonave adds nothing per message; Wati’s page says its message charges are billed separately.
- As of November 2026: read on each pricing page on 10 November 2026. List prices before tax; they change, so check before you decide.
What each product lists
What each vendor’s pages list, across its plans; Axonave across Basic and Pro. “Not listed” means we couldn’t find it on the page, not that the product can’t do it.
A team inbox for WhatsApp
- Axonave
- Every plan
- respond.io
- Included
- Wati
- Included
- SleekFlow
- Included
- Zaapi
- Included
- Zendesk Suite
- Messaging; ask which plan has WhatsApp
Broadcasts
- Axonave
- Planned
- respond.io
- From Growth
- Wati
- 15,000 a month on Growth
- SleekFlow
- From Pro
- Zaapi
- WhatsApp from Pro
- Zendesk Suite
- Not listed
Tickets with SLA policies
- Axonave
- Included
- respond.io
- Not listed
- Wati
- Not listed
- SleekFlow
- A ticket system; SLAs not listed
- Zaapi
- Not listed
- Zendesk Suite
- SLAs on Professional
A deals pipeline
- Axonave
- Included
- respond.io
- Lifecycle, no pipeline listed
- Wati
- On Business, custom price
- SleekFlow
- Lifecycle board, no deals
- Zaapi
- Not listed
- Zendesk Suite
- Not in any plan
Knowledge base or help centre
- Axonave
- Pro, or Basic with an AI pack
- respond.io
- Not listed
- Wati
- Not listed
- SleekFlow
- For its AI agent
- Zaapi
- AI training from your files
- Zendesk Suite
- Included
Surveys after a chat
- Axonave
- Every plan, inside WhatsApp
- respond.io
- Not listed
- Wati
- Not listed
- SleekFlow
- CSAT scoring, a paid add-on
- Zaapi
- Not listed
- Zendesk Suite
- CSAT on Professional
Users or seats included
- Axonave
- Basic 3, Pro 5
- respond.io
- Starter 5, Growth 10
- Wati
- Growth 3, Pro 5
- SleekFlow
- Pro 3, Premium 10
- Zaapi
- 3 on every plan
- Zendesk Suite
- Priced by the seat
Prices on the page
- Axonave
- US dollars
- respond.io
- US dollars, by the workspace
- Wati
- Ringgit, as shown to us
- SleekFlow
- Ringgit, as shown to us
- Zaapi
- A dollar sign, no currency code
- Zendesk Suite
- US dollars, by the seat
Competitor information as of 10 November 2026, from their public pages: respond.io/pricing, wati.io/pricing, sleekflow.io/pricing, zaapi.com/pricing, zaapi.com, zendesk.com/pricing. Plans and prices change; check the vendor's site before you decide.
How to choose a WhatsApp platform after respond.io
Five questions that decide most of it, whichever products you’re looking at.
Do some chats need a deadline?
A delivery claim or a repair can take days. If those need an owner, a status and a due time, you need tickets, not only conversations.
Do you send broadcasts?
Campaigns to your whole contact list are a different job from answering people who wrote to you. Check the plan that includes them, and its limits.
Where does the sale happen?
In the chat, in an online shop, or in a pipeline your sales team works. Pick the tool that holds the step you can’t lose.
What does the bill count?
Users, contacts, AI credits and Meta’s own message charges grow in different ways. Price a busy month for your real team.
Which currency, and which plan?
Some pricing pages show local currency only. Compare the plan you’d actually buy, in one currency, before tax.
Where the others are stronger than Axonave
A roundup written by one of the products in it should say this plainly.
Broadcasts and campaigns today
respond.io Growth, Wati, SleekFlow Pro and Zaapi Pro all list broadcasts. Broadcasts are Planned for Axonave, not built yet. If campaigns to your contact list are the main job, any of them has it now.
Selling inside the chat
Wati lists a catalog and abandoned-cart messages, Zaapi creates orders during the conversation, and SleekFlow connects to many shop and sales tools. Axonave has no shop tools.
A lower price for messaging only
For 10 people billed yearly, respond.io Starter is $1,668 and Growth $1,908, against Axonave Basic at $1,920 and Pro at $3,740. If a team inbox is all you need, staying costs less.
respond.io alternatives: questions
What are the main alternatives to respond.io?
For WhatsApp-first teams: Wati for selling and broadcasts on WhatsApp, SleekFlow for connecting many tools, Zaapi for taking orders in the chat, Zendesk for a full helpdesk, and Axonave when chats turn into tickets and deals that need an owner and a deadline.
Which respond.io alternative has a helpdesk with SLAs?
Axonave has tickets with SLA policies, a customer portal and surveys on every plan. Zendesk has them on Suite Professional. SleekFlow lists a ticket system without a plan we could read. respond.io’s, Wati’s and Zaapi’s pricing pages list no ticketing with SLA policies.
Why don’t you show Wati’s, SleekFlow’s or Zaapi’s prices?
We only quote a price a vendor’s page prints clearly in US dollars. Wati and SleekFlow showed us ringgit, and Zaapi prints a dollar sign with no currency code. Their cards compare features, and their own pages have the prices.
Can Axonave send WhatsApp broadcasts?
Not yet. Broadcasts are Planned. Axonave sends approved template messages one conversation at a time, for follow-ups after the 24-hour window. If broadcasts are the main job, respond.io, Wati, SleekFlow or Zaapi has them today.
Who bills the WhatsApp messages?
With Axonave, Meta bills your WhatsApp account directly at its own rates, and we add nothing per message. Reports show an estimate of your spend. Wati’s page says its message charges are billed separately, per message.
How current is this page?
Every competitor fact was read on its vendor’s own pages on 10 November 2026. Prices and plans change, so check before you decide.
Can we try Axonave first?
Yes. Try Pro free for 14 days with your own WhatsApp number. No card needed.
Bring your WhatsApp number to a 30-minute demo.
We reply within one business day by email or WhatsApp.